Terms & Condition

Terms and conditions

Delivery:

Delivery information: Dispatches via India Post International – Jaipur Office by Chapeywallah

At Chapeywallah, we prioritize ensuring that your orders are delivered swiftly and securely. For international shipments, we entrust India Post International’s Jaipur Office with the task of dispatching your packages to destinations worldwide.

Once your order is processed and dispatched from our workshop in Jaipur, India, it will be handed over to India Post International’s Jaipur Office for shipment. From there, your package will be carefully handled and swiftly forwarded to its intended destination.

Delivery in transit may take upto 10 to 15 days. While delivery times may vary depending on the destination, India Post International is renowned for its reliability and efficiency in international shipping. Rest assured, we work diligently to ensure that your Chapeywallah products reach you in a timely manner, wherever you are in the world.

For any inquiries regarding the status of your shipment or further assistance, please feel free to contact our customer support team. We are dedicated to providing you with exceptional service every step of the way.

Thank you for choosing Chapeywallah for your artisanal needs. We look forward to delighting you with our exquisite products and seamless delivery services.

For further inquiries or assistance, please contact us at

chapeywallah@gmail.com

or visit our website at

chapeywallah.com

Chapeywallah is dedicated to fostering creativity and supporting our valued customers. As a boutique business, we take pride in nurturing the growth of fellow artisans who choose to incorporate our products into their creations. The purpose of this Angel Policy is to offer clarity and guidance to customers utilizing our products for commercial purposes.


All products offered by Chapeywallah are meticulously crafted to celebrate the rich heritage of Indian Chapey (wooden stamp) art. We wholeheartedly endorse the personal use of our products and encourage their use in crafting heartfelt gifts for loved ones.


The following guidelines pertain to the utilization of Chapeywallah products and designs in items intended for commercial sale, applying to customers seeking to incorporate our products/designs into crafts destined for online or offline marketplaces.


Our Chapeys are meticulously crafted by Chapeywallah, commissioned artists, and skilled artisans. We kindly request that our designs be revered and utilized solely for their intended purposes.


In line with our commitment to safeguarding Chapeywallah’s intellectual property and the communities we serve, we present the following directives, which must be adhered to when creating products for sale:

Our angel policy – Chapeywallah Artisan Policy

1. Replicating or commissioning replicas of Chapeywallah products is strictly prohibited.

2. We prohibit the mass production or automated manufacturing of products featuring Chapeywallah designs.

3. While we encourage the use of our products/designs for commercial endeavors, we emphasize the importance of maintaining the integrity of the original designs. Digital reproductions of our designs are expressly prohibited.

4. Reselling at non-profit organizations is permissible, encompassing church fundraisers, school fairs, and charitable events, among others.

5. Images and designs showcased on chapeywallah.com are the exclusive property of Chapeywallah. We respectfully request that you refrain from appropriating our images for external use.
Chapeywallah remains committed to nurturing a vibrant community of artisans and fostering a culture of creativity. We extend our heartfelt gratitude to all our customers for their support and adherence to these guidelines.

Thank you for being a valued member of the Chapeywallah family.

For further inquiries or assistance, please contact us at

chapeywallah@gmail.com

or visit our website at

chapeywallah.com

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